Services
NDIS help
About
LocationsContact1300 777 837 Make a referral

Therapy hub · VIC

Unify Richmond.

Unify Richmond brings high-quality, participant-first therapy to Melbourne’s inner suburbs, from a modern hub inside Waterman Business Centre.

Waterman Business Centre, Level 1/678 Victoria St, Richmond VIC 3121· Appointments are required. No walk-ins at this location.· Mon to Fri, 9am to 5pm
Therapy hubVIC
Waterman Business Centre, Level 1/678 Victoria St, Richmond VIC 3121
01

Tailored NDIS therapy services in Richmond.

Unify Richmond brings high-quality, participant-first therapy to Melbourne’s inner suburbs, from a modern hub inside Waterman Business Centre.

Tell our team which support you need. Confirm the practitioner, location, delivery options and current availability before booking. From Victoria Gardens Shopping Centre, our hub is close by, around 1.8 km away and roughly a 5-minute trip by car. We welcome participants from nearby suburbs such as Cremorne, Abbotsford, and Collingwood. If you are after NDIS therapy in Richmond, we would love to meet you.

All sessions at Richmond are by appointment only.

02

What you can expect at our Richmond therapy hub.

  • A calm, professional therapy environment inside Waterman Richmond.
  • Tell our team which support you need. Confirm the practitioner, location, delivery options and current availability before booking.
  • Flexible delivery options: In-clinic, mobile and telehealth.
  • A participant-led approach focused on your goals, preferences, and strengths.

We’re committed to making your experience positive, empowering, and stress-free.

·

Explore NDIS support options.

Ask our team which services and appointment options are currently available near Richmond.

03

Common conditions we support.

  • Autism spectrum disorder (ASD)
  • Intellectual disability
  • Developmental delay
  • Psychosocial disabilities
  • Physical disabilities
  • Neurological conditions
  • Cerebral palsy
  • Acquired brain injury (ABI)
  • Communication and sensory processing challenges
  • Mental health conditions

We recognise your strengths and help you build on them.

04

More Unify locations around Richmond.

We proudly support participants from Richmond and surrounding suburbs, including:

  • Cremorne
  • South Yarra
  • East Melbourne
  • Abbotsford
  • Collingwood
  • Burnley
  • Hawthorn
  • Clifton hill
  • Fitzroy
  • Prahran
  • Windsor
  • Kew

There is more than one door close to you. As well as our Richmond hub, we are just nearby at Richmond Station and South Yarra. Come to the closest one.

If you’re nearby and looking for a fresh, empowering therapy experience, Unify Richmond is ready to support you.

05

The people who have your back at Unify Richmond.

Unify was included on Great Place to Work’s 2024 Best Workplaces in Healthcare and Social Assistance list.

Find us

Our Richmond hub is located inside the Waterman Business Centre on Church Street, close to tram lines, Richmond train station, and local amenities.

Free visitor parking is available nearby.

Appointments must be pre-booked. Call us or submit a referral to get started.

Getting started is easy

Fill out our referral form

Share a few details to get started. Once completed, we can get the ball rolling on finding the right support for you.

Our team will call you

We’ll chat with you to understand your needs and match you with the right clinician or support worker.

Start working towards your goals

Together, we’ll develop a personalised support plan to help you achieve your ambitions.

06

Support wherever you are.

Prefer home visits or telehealth? Unify offers flexible options so you can get support where you feel most comfortable:

  • Mobile therapy services
  • Telehealth sessions
  • Hybrid care models
07

Let us answer your questions.

Can I walk in without an appointment at Richmond?

No. All sessions at Richmond must be pre-booked to ensure therapist availability and quality of support.

How do I check which services are available here?

Tell our team which support you need. Confirm the practitioner, location, delivery options and current availability before booking.

Is public transport close by?

Yes. Trams, trains, and buses service the Richmond area with stops very close to Waterman Richmond.

Can I switch between in-person sessions and telehealth?

Absolutely. Flexibility is key to participant-centred care.

What types of NDIS funding are accepted?

Before booking, ask our team to confirm the service, practitioner, fees and payment arrangements for your funding type. For NDIA-managed supports, check the provider’s relevant registration scope. Read the NDIA provider guidance.

Medicare or private-insurance rebates are not available for every appointment. Confirm eligibility, any required referral and the practitioner’s recognition before booking. Check Medicare mental health requirements or your insurer’s cover and limits.

08

Tailored support, unique individuals.

See what our clients and their families say about the care and support they receive from Unify.

As a provider of support workers, we were apprehensive about using another service to help a participant, but we found the worker that Unify provided was great and worked well with our participant and his support worker. We will use them again in the future.

"Unify didn't just send a therapist. They sent someone who gets my son." Honestly, I was exhausted trying to find the right supports through the NDIS. But Unify changed everything. Our OT is not just ticking boxes. She's part of our team. She takes the time to understand my son, what makes him light up, what stresses him out. I can’t explain what a relief it’s been.

"Omg I LOVE my support coordinator" I was sooo lost with all the NDIS stuff. Like, where do I even start? But then I found Unify and wow. My coordinator actually listens, she checks in all the time and helped me find the best support workers ever. I feel so much more confident now.

"They’re just really good at what they do." Just reliable, friendly people who know how the NDIS works. I see a physio and a speechie through Unify and both have been super helpful. Reports always come on time and I didn’t even have to chase anyone before my plan review. That’s rare.

"Genuine, professional and honestly just kind people." I’ve had a few providers in the past who didn’t really take the time. But with Unify, I feel like I matter. The psychologist I see has helped me build better daily routines and deal with things I’ve put off for years. Can’t thank them enough.

"The telehealth support was very helpful" Wasn’t sure about telehealth at first, but Unify made it easy. I live out past Ballarat so in-person stuff is hard. But the sessions feel personal, and my OT really cares. It’s helped heaps with my independence goals. Also love that they send summaries after sessions.

"Super grateful we found Unify." Our son has complex needs and we’ve tried soooo many providers. ... Our coordinator helped us get the right mix of therapies, and it’s made a huge difference to our whole family.

“Michael and the team are second to none. They are the most compassionate, hardworking and empathetic team and they really do care. Could not recommend enough! Thank you for everything!”

"Finally feel like someone’s on my side." The NDIS was such a maze for me. I didn’t even know I could ask for half the things my plan now covers. Unify didn’t just explain it. They helped me get what I actually needed. Real people, no judgement, just support.

“Feels like I’ve got a whole team behind me now” I used to have to chase every single therapist, and no one spoke to each other. But with Unify it’s all just... connected. My OT, speechy and behaviour support worker all work together and actually talk to me like a person. It’s been such a relief.

“Our plan review actually went well, for the first time ever” We’d always struggled with NDIS reviews: not enough evidence, not the right words. But this time Unify helped us prep everything. Their reports were solid, clear, and the planner even said they were some of the best she'd seen.

“No more waiting forever for a call back.” Our last provider was impossible to reach. Unify responds to emails quickly, updates us without needing to be chased, and always explains things clearly. That alone is worth its weight in gold.

“Different to other providers I’ve used in the past” A friend told me about Unify and I was like, yeah, another provider, whatever. But the first phone call felt different. They were kind, respectful, and actually asked me what I wanted. I feel heard for the first time in years. They even offered me to come in for a coffee and cake!

“Everything’s easier now.” Life with a disability has enough challenges already. Since working with Unify, I’ve got regular therapy that fits around work, a coordinator who checks in weekly, and support workers that actually care. It's made a massive difference to my mental health.

Support near Richmond.

Tell us which support you need. Our team can discuss suitability, appointment options and current availability.

Start a referral